Individuals new to the sales profession need a strong foundation of skills, knowledge, and tools to help them build strong customer relationships and a solid portfolio. They need to learn how to build trust with customers, discover customer needs, and negotiate for win-win outcomes, so as to maximise their sales performance and strengthen customer success.
In this programme, participants will learn to:
• Use an effective sales process to manage a sale from initial contact to closing the business
• Discover customer needs and connect with the right offering
• Build a strong pipeline to maximise sales opportunities;
• Prospect to identify the right customers;
• Craft the value proposition and present with in an engaging manner to get buy-in;
• Negotiate effectively to handle objections, protect margins, and ensure profitable sales;
• Close and deliver the sale with confidence, and fulfilling customers’ expectations
Who Should Attend
Sales executives & new sales managers