Organisations receive a large chunk of their revenue from key accounts. To ensure business continuity and growth requires a proven process, the Key Account Management process. When a sales manager masters this process, he or she can secure accounts with more confidence and assurance.

Individuals new to the sales profession need a strong foundation of skills, knowledge, and tools to help them build strong customer relationships and a solid portfolio. They need to learn how to build trust with customers, discover customer needs, and negotiate for win-win outcomes, so as to maximise their sales performance and strengthen customer success. 

The heart of the group coaching experience is the shared learning experience it offers participants. As a unit, group members go through the coaching program together from start to finish. Each group member is present to witness the growth and development of the members in the group, and have their own growth and development witnessed […]

These one-on-one executive coaching sessions will support participants in solidifying their learning as they experience first-hand being coached by a trained coach. This highly customised programme is aimed at an individualised development process. It is conducted through one-on-one sessions, ideally driven by data from multiple perspectives (360o feedback report) and based on mutual trust and […]

Coaching for Results is a powerful, stimulating and provocative programme for organisations. Using coaching and feedback as management tools can effectively increase the level of participation and ownership from team members, and drive the desired behavioural change. Performing team members can also benefit from managers with coaching skills to engage better for results.

This 1-day high-energy program is oriented towards building key selling skills and driving a winning culture among sales teams.

In this powerful 3-module workshop, consisting of workshops, one-to-one coaching sessions and reviews, participants will learn to create action that will help their team members achieve the outcome they desire, create the space that allows them to explore opportunities, possibilities and address obstacles.

This definitive workshop for corporate spokespersons is conducted in conjunction with partner, Red Shoe. Participants receive an instant understanding of their role with the media and ‘muscle memory’ for handling the complex demands of this role. The dynamic and entirely interactive format enables participants to practise the required skills. Traditional and social media are covered. […]

Effective, impactful interview techniques give organisations insights that help them recruit the right people for the job. The right recruits, in turn, keep one’s organisation dynamic, progressive and profitable.

Learn to leverage the power of strong presentation skills to deliver in a captivating and engaging manner, transition topics smoothly and handle questions effectively. Evoke emotions and actions to achieve the desired result.

Today’s fast-paced environment requires every working professional to communicate effectively with different types and levels of audience using different channels – formal presentations, written emails, papers and proposals, and verbal communication. Participants will learn to effectively structure their messages in a compelling and coherent manner, to enable them to get through to their target audience […]

Learn the secrets of turning difficult conversations into successful interactions that enhance communication and rapport. Improve your workplace relationships by successfully managing conflict to achieve mutually positive outcomes. This 1-day programme will help participants better engage and communicate with their managers, peers and direct reports during difficult conversations such as performance appraisals, career matters, handling […]